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CUSTOMER SERVICE
(no registration required) and Account Checkout
(you must register to use this option)
Orders over $100 are shipped FREE!
We ship daily Monday-Thursday provided ordered items are in stock.
Please feel free to add shipping instructions at the Check Out.
All orders are shipped by USPS.
New UPS shipping is now available.
We will ship the most economical way!
We now ship to Canada!
returns or exchanges, unless damaged in shipping.
Specials of the week apply to in-stock items only, while supplies last.
within 30 days from shipping date and refund your payment
(excluding shipping) or offer your credit towards next purchase.
We will not accept returns on books, patterns, knitting needles, kits
crochet hooks and sale items.
Please contact us prior to returning any items.
Your satisfaction is our top priority.
Please feel free to call us Monday-Thursday 11AM-3PM EST or
e-mail us with any questions or concerns.
- Payment options:
(no registration required) and Account Checkout
(you must register to use this option)
The second option allows you to create an account
protected by a password of your choice.
You can later login to your account to review order status,
email list subscriptions,
change your shipping or billing address, etc.
All credit card and e-check payments are processed securely through Paypal.
You will be redirected to www.paypal.com during checkout and will return to
Roxy Yarns store upon payment.
You can also print out a mail-in form and send it in with your check,
money order or credit card number (no cash, please)
To place an order by phone, please call
SUNDAY-THURSDAY 11AM-3PM EST. 347-694-5494
protected by a password of your choice.
You can later login to your account to review order status,
email list subscriptions,
change your shipping or billing address, etc.
All credit card and e-check payments are processed securely through Paypal.
You will be redirected to www.paypal.com during checkout and will return to
Roxy Yarns store upon payment.
You can also print out a mail-in form and send it in with your check,
money order or credit card number (no cash, please)
To place an order by phone, please call
SUNDAY-THURSDAY 11AM-3PM EST. 347-694-5494
- Shipping Charges
Orders over $100 are shipped FREE!
We ship daily Monday-Thursday provided ordered items are in stock.
Please feel free to add shipping instructions at the Check Out.
All orders are shipped by USPS.
New UPS shipping is now available.
We will ship the most economical way!
We now ship to Canada!
- Sale Items
returns or exchanges, unless damaged in shipping.
Specials of the week apply to in-stock items only, while supplies last.
- Returns
within 30 days from shipping date and refund your payment
(excluding shipping) or offer your credit towards next purchase.
We will not accept returns on books, patterns, knitting needles, kits
crochet hooks and sale items.
Please contact us prior to returning any items.
Your satisfaction is our top priority.
Please feel free to call us Monday-Thursday 11AM-3PM EST or
e-mail us with any questions or concerns.
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